Support

We are here to help!

FAQ

We are here to help! Find answers on frequently asked questions by customers.

After-sales service

Click here to learn what to do in case of a malfunction and which information we need to help you as quickly as possible.

Parental Information

Click here to find out more about vision screening and the importance of preventive eye care.

Downloads, after-sales-service and order forms

Simply choose your device model

Vision Screener
plusoptiX S12R
Vision Screener
plusoptiX S12C
Vision Screener
plusoptiX S16
Vision Screener
plusoptiX S09

Binocular autorefractor
plusoptiX A12R
Binocular autorefractor
plusoptiX A12C
Binocular autorefractor
plusoptiX A16
Binocular autorefractor
plusoptiX A09

Accommodation meter
plusoptiX R09
Wireless IR label printer
plusoptiX P12

Do you have questions? We have answers!

Please choose the reason of your inquiry*

Serial number*

Name*

E-mail*

Phone number

Street and number (optional)

Zip Code

Choose your country

How did your hear about us?

State*

Your question*

File upload (max. 9 MB)

I agree that my details from the contact form will be collected and processed to answer my request. You can revoke your consent at any time for the future via the contact form. Detailed information on handling user data can be found in our privacy policy.

I agreed the privacy policy

Captcha

Don't fill this field!

FAQ

After-sales service

Parental Information

Downloads, after-sales-service and order forms

Do you have questions? We have answers!

Cookie settings